January 27, 2026

Who Do I Call?

When it comes to ensuring the safety and well-being of everyone in downtown Kamloops, knowing who to call in an emergency or non-emergency situation can make all the difference. Whether you’re a business owner, a concerned resident, or just passing through, understanding the appropriate channels can ensure timely and effective support. From urgent situations requiring immediate intervention to non-emergency issues that still need attention, this guide will help you navigate the appropriate channels to ensure everyone gets the help they need when they need it most.

We encourage all downtown Kamloops members to review our Who To Call sheet and have it readily available in their business.

Crime imminent or in progress, active fire, medical emergency, mental health crisis/disruptive behaviour:

RCMP, Kamloops Fire Rescue, Ambulance, Integrated Crisis Response Team (formerly Car 40)

911

Substance Use Crisis:

Crisis response - Community-led CRCL (Monday - Friday 12pm - 8pm)

778-470-2725

Crime already happened, perpetrator is gone:

RCMP Non-Emergency

250-828-3000

Sleeping in front of businesses/blocking doors, encampments, blocking sidewalks, property conditions:

  • Mustard Seed Street Outreach (available Monday - Friday 7am - 2:30pm)

236-597-3157

  • Community Services (triage response)

250-828-3409

  • Out of the Cold Outreach (available Saturday - Monday 10am - 8pm)

250-574-2447

Any issue - access and dispatch resources, drug paraphernalia pick-up:

Downtown Kamloops CAP Team (Available Monday - Friday 8am - 4pm)

250-572-3008

250-572-3009

250-372-3242 ext 104

Fire safety concerns:

KFR Non-Emergency

250-372-5131

Litter clean-up from streets & alleys, graffiti removal/coverage, drug paraphernalia pick-up:

Clean Team (Monday - Thursday)

250-376-2411

You can download our Who To Call sheet here.

Article written by KCBIA

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